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VoIP Solutions
Unified Communication SolutionSession Border Controller (SBC)Hosted PBX Solution (Multi Tenant IP PBX)Retail VoIP Switch/ Class 5 SwitchWholesale VoIP Switch/ Class 4 SwitchDynamic IVR SolutionVoice/SMS Broadcasting SystemMVNO SolutionEnterprise VoIP SolutionMVNO Billing SolutionContact Center/ Call CenterAudio/Video Conference SolutionFax Over IP (FoIP)/TelepresenceBusiness Phone SystemCommunication APIsSoftware Defined TelecomVoIP Billing SystemEnterprise Contact CenterVoIP MigrationA2P Messaging
- About Us
Robust Enterprise VoIP Solutions
Infotab offers a complete suite of enterprise VoIP solutions to deliver robust security, compliance, and privacy to today's businesses. Using cutting-edge VoIP technology, we provide customized enterprise VoIP phone systems to ensure better connectivity and supreme call quality.
What is enterprise VoIP?
Enterprise VoIP, also known as “Voice over Internet Protocol” or “Voice over IP”) is a telephony technology that allows users to stay connected through phone calls and conference calls. This has made enterprise business VoIP systems more popular as compared to traditional on-premises PBX systems. Not only does business VoIP come with expected functionalities like built-in call routing, but it is also a more flexible and cost-efficient alternative to old legacy systems.
Most medium to large businesses employ enterprise telephony solutions to reduce costs and increase their bottom line. For distributed teams, enterprise VoIP solutions act as a reliable, scalable, and cost-efficient way to stay connected via internet-enabled calls, messages, and video conferencing.
Enterprise VoIP System Features
Infotab helps businesses build telephony solutions for web conferencing, UCaaS, and many more. Some of the key offerings with enterprise telephony solutions include-
Interactive Voice Response
Directs callers to a professional, automated menu to receive the right response to their query or concern. It also allows teams to answer calls remotely, thereby helping to maintain a professional presence.
Call Forwarding
Now you don't have to be present in the office to receive important communication. You can forward calls to any number and stay connected from anywhere, anytime.
Easy Integration
VoIP functions can be integrated easily into various business communication tools, eliminating the extra effort and need to handle separate applications.
Audio/Video Conference Solution
Audio and video conferencing solutions can improve user productivity globally and enhance collaboration.
Auto Attendant
The auto attendant feature allows easy and effective handling of calls all day. It allows you to answer and route all incoming calls based on pre-defined rules.
Call Analytics
Collect and analyze real-time customer insight using the call analytics feature. You can analyze various insights like call session metrics, behavioral trends, agent performance, etc.
Process We Follow
Starting from project kickoff to UAT and development, we follow a standard process for enterprise business VoIP development with certain strategies to address the specific requirements of our clients.
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Project Kickoff
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Discovery & Analysis
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Architecture Design
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Development
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UAT & Development
Benefits of Adopting VoIP Enterprise Telephony Solutions
VoIP technology is less expensive, easy to deploy, and significantly much easier to maintain as compared to traditional landline systems. If you are considering making a switch to an Enterprise VoIP phone system, you can reap several benefits-
- Unlike traditional phone systems, business VoIP provides a substantial level of flexibility in terms of pricing structure.
- It helps in improving customer service in several ways like reduced wait times, voicemails, live call monitoring, call data analysis, etc.
- Enterprise VoIP is highly beneficial for financial institutions like banking and finance companies. It allows them to manage several office locations from a single location using virtual extensions.
- Businesses in other sectors can also benefit from using enterprise telephony solutions. They can use features like call recording, call monitoring, and others to improve agents' performance and customer experience.
Why Choose Infotab as Your Enterprise VoIP Partner
Our strong sense of identification digs in-depth into your requirements and delivers resonating solutions.
With over a decade of experience, we know technology thoroughly and have a team of VoIP solutions experts.
We aim for turnkey solutions built from scratch.
Our model includes cost-effective, high-quality solutions that stand in the top echelon of similar apps.
We are a leading VoIP solutions provider with several awards under our belt.
Infotab believes in delivering projects on time and is highly punctual and professional.