Infotab's Custom Unified Communications Solutions

The problem with most unified communications platforms? They weren't built for you. They're bloated with features you'll never use, or missing the ones you actually need.
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Your infrastructure, your workflows, your rules—on one unified platform.

At Infotab, we build customized unified communications solutions that work for your exact business model. Whether you're a unified communications solutions provider, a telecom reseller, or an enterprise running call centers, PBX systems, or conferencing solutions, we'll help you launch a system that's cloud-based, browser-ready, fully scalable, and built to deliver.

Core Features of Our Custom Unified Communications Solutions

Everything you need to support seamless, multi-channel communication, customized for scale, control, and performance.

PBX & Call Management

PBX & Call Management

Support enterprise-grade calling features, routing logic, hunt groups, call queuing, and SIP trunking.

Omnichannel Messaging

Omnichannel Messaging

Manage SMS, email, voice, chat, and social channels inside one platform with contextual handoff.

Multitenancy & Admin Portals

Multitenancy & Admin Portals

Support resellers or departments with fully isolated tenants, white-labeled portals, and granular permission controls.

Virtualization & Container Support

Virtualization & Container Support

Easily deploy on VMs or Kubernetes for performance at scale, without vendor lock-in.

Built-In WebRTC Client

Built-In WebRTC Client

Browser-based unified communications without plugins. Works on Chrome, Firefox, and mobile browsers out of the box.

Lightweight Call Center Tools

Lightweight Call Center Tools

Power up your contact center with features like predictive dialers, agent dashboards, and call recording, minus the complexity.

Self-Care Portals

Self-Care Portals

Let users manage voicemail, call logs, call forwarding, and feature toggles via web and mobile apps.

TR-069 IP Phone Provisioning

TR-069 IP Phone Provisioning

Secure, remote provisioning and management of IP phones to minimize onboarding friction.

Off-the-shelf vs. Infotab's Custom UC Solution

When communication is your core offering, control matters. Here's what you gain with Infotab.

  • UI/UX
  • Customization
  • Licensing
  • Integration
  • Support
  • Scalability
  • Competitive Advantage
shape
Off-the-shelf UC Solutions
  • Same for everyone
  • Extremely limited
  • Per-user or per-feature pricing
  • Mostly fixed
  • Vendor-dependent
  • Often requires re-architecture
  • Low
Infotab's Custom UC Solution
  • Designed for your exact workflows
  • Fully tailored at every layer
  • No growth-penalizing license fees
  • Integrates with CRMs, SIP stacks, analytics
  • Direct support from engineers
  • Built to scale from Day 1
  • High, your UC system is your moat
shape

Custom Modules and Add-ons We Build for You

We don't just deliver a base platform. We build unified communications solutions around your real use cases

PBX & Call Management

Desktop + Mobile UC Client

Cross-platform browser-based unified communications solution that works across devices.

Advanced Dialers

Advanced Dialers

Predictive, preview, and progressive dialers to power outbound campaigns and sales efforts.

Invoicing & Billing Engine

Invoicing & Billing Engine

Automated billing for usage, licenses, or tenants, integrated with Stripe, Razorpay, and more.

AI & Voicebot Integration

AI & Voicebot Integration

Add conversational AI to your UC stack to route calls, qualify leads, or transcribe in real-time.

Reseller Management

Reseller Management

Add a complete white-label admin layer for resellers, with branding and billing separation.

Analytics Dashboards

Analytics Dashboards

Custom reporting, QoS metrics, usage heatmaps, and SLA dashboards for each tenant.

Who Prefers Our Custom UC Solutions?

We work with unified communications solutions providers building real communication stacks.

UCaaS Providers

UCaaS Providers

Offer scalable, white-labeled cloud browser-based unified communications solutions.

Government & Public Sector

Government & Public Sector

Custom security and offline options for secure, internal communications.

ISPs & MSPs

ISPs & MSPs

Bundle UC features with your internet plans and deploy via a single-click provisioning model.

AI & Voicebot Integration

Startups & Disruptors

Build competitive UC platforms with unique pricing, branding, or regional focus.

AI & Voicebot Integration

Enterprise IT Teams

Deploy internally controlled PBX unified communications platforms with full data ownership.